Legal Document

555h Terms & Conditions

Please read these terms carefully before using the 555h platform. This document defines the contractual relationship between you and 555h.

Last Updated: January 2026
These terms and conditions may change from time to time. Continued use of the platform after any changes means you have accepted the revised terms.
Table of Contents

These terms and conditions ("Terms") form a legally binding agreement between the authority operating the 555h platform and the user ("you" or "member"). By accessing 555h's website, mobile application, or any related services, you are considered to have fully read, understood, and accepted these Terms.

If you do not agree with any part of these Terms, please refrain from using 555h's services. 555h reserves the right to change or update these Terms at any time. Continued use of the platform after any amendment takes effect means you have automatically accepted the updated Terms.

555h is a secure, SSL-encrypted online gaming platform designed for players in Bangladesh. The platform operates on fair play principles and is committed to providing members with a reliable gaming experience.

To use 555h's services, you must meet the following eligibility requirements:

  • You must be 21 years of age or older. Access to this platform is permitted only for those aged 21+.
  • You must reside in a jurisdiction where online gaming is legally permitted.
  • You may only hold one account — multiple accounts for the same person are strictly prohibited.
  • You may not operate an account on behalf of anyone who has been banned or closed on 555h.

If a minor's account is identified, 555h reserves the right to close it immediately and confiscate any funds. 555h may request identity documents or other verification materials at any time to confirm age.

3.1 Registration Process

Information you provide when opening an account on 555h must be complete, accurate, and up to date. Providing false or misleading information may result in account closure and forfeiture of any pending balance.

  • Each user may open only one account.
  • To change the phone number or email provided at registration, you must contact the support team.
  • 555h may request a copy of your national ID, passport, or driving licence to verify your identity.

3.2 Account Security

Keeping your account password and login details confidential is your responsibility. You may not allow any third party to use your account. If you suspect unauthorised access to your account, contact [email protected] immediately. 555h is not responsible for third-party activity.

4.1 Deposit Rules

Deposits on 555h are accepted only through the following approved mobile banking methods: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳500.

  • You must provide the correct mobile number and amount when making a deposit.
  • If your balance is not credited after a deposit, contact the support team with your transaction ID.
  • For large deposits, additional documents may be requested if account verification has not been completed.
  • Only deposits made from your own mobile banking account are accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals can only be made via the same method used for the deposit.

  • KYC verification on your account must be completed before submitting a withdrawal request.
  • 555h reserves the right to hold withdrawals in cases of suspicious activity.
  • To withdraw winnings from a bonus, the specified wagering requirements must be met.
  • If fraudulent activity is proven, the withdrawal will be cancelled and the account will be closed.

5.1 Welcome Bonus

555h offers new members a 100% first-deposit bonus of up to ৳15,000. For example: deposit ৳1,000 and receive ৳1,000 bonus, giving a total balance of ৳2,000; or deposit ৳32,000 and receive the maximum ৳15,000 bonus, giving a total balance of ৳47,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x, applied to the bonus amount only (not the deposit amount). Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before withdrawal.

  • If the wagering requirement is not completed before the bonus expires, the bonus will be cancelled.
  • Multiple bonuses cannot be combined at the same time unless explicitly permitted.
  • Some games may be excluded from bonus wagering — contact support for details.
  • 555h reserves the right to change bonus terms.

5.3 VIP Cashback Program

555h's VIP program has four tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.5%), Gold (up to 0.8%), and Platinum (up to 1.0%). You can move up to a higher tier based on regular gaming activity. VIP benefits may change at 555h's discretion.

Please read the following rules carefully before placing a bet on 555h:

  • Once a bet is confirmed, it cannot be cancelled or changed.
  • 555h reserves the right to cancel bets placed incorrectly due to a technical error.
  • In sports betting, if a match is cancelled or postponed indefinitely, bets will be refunded.
  • Winnings arising from a fault or error in the gaming software may be cancelled by 555h.
  • Artificial betting between accounts in the same market or bonus abuse is strictly prohibited.

For specific rules applicable to live casino games, slots, and virtual sports games, refer to the relevant game page. Game provider rules and 555h's general terms are complementary to each other.

555h believes in fair play. The following activities are strictly prohibited and, if detected, will result in immediate account closure:

  • Attempting to gain artificial benefits by abusing bonuses or promotions.
  • Creating multiple accounts or using another person's account.
  • Using automated bots or scripts to play games.
  • Using the platform for money laundering or illegal financial transactions.
  • Attempting to intrude into 555h's systems or software.
  • Colluding with other players to manipulate outcomes.

555h monitors all accounts and transactions using anti-fraud technology. 555h reserves the right to notify the relevant authorities if suspicious activity is proven.

8.1 555h's Rights

555h reserves the right to suspend or permanently close any account in the following circumstances:

  • Violation of any provision of these Terms.
  • Providing a false identity or false information.
  • Failure to cooperate with the KYC verification process.
  • Suspicion of fraudulent or illegal activity.
  • Attempting to harass or harm other members.

8.2 Member's Rights

You may close your account at any time. If there is a valid balance before account closure and wagering requirements have been met, it can be withdrawn through the designated method. As part of responsible gaming, you may request a self-imposed break or self-exclusion from your account.

555h will not be held responsible for:

  • Interruptions to gaming or betting processes caused by internet disconnection or technical issues.
  • Faults with third-party software, providers, or services.
  • Losses arising from your account details falling into unauthorised hands.
  • Force majeure events — such as natural disasters, war, strikes, or government restrictions.
  • Expected but unrealised income or profit from gaming.

555h reserves the right to correct any figures or balances displayed incorrectly due to a technical error, and if such a correction results in a reduced balance, the member may not claim the difference.

555h treats the security of your personal information as its highest priority. The platform uses SSL encryption technology to keep your information safe. For full details on our privacy policy, please visit the Privacy Policy page.

  • Your personal information will not be sold to any third party.
  • Documents collected for KYC verification are stored securely.
  • 555h may be required by applicable law to provide information upon request from authorities.
  • Certain information may be retained for regulatory purposes even after account closure.

For any dispute or complaint, please contact 555h's support team first. Our team will review the matter fairly and impartially.

  • To raise a complaint, contact support via 24/7 live chat or email.
  • For betting disputes, game logs and server records will be considered the final evidence.
  • If a resolution is not reached at the support level, 555h will provide guidance on next steps.
  • During dispute resolution, the account may be temporarily suspended.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect. These Terms are governed by the most recently published version on 555h.

If you have any questions or concerns about these Terms, please contact 555h's support team. We provide assistance in both Bengali and English.

To learn more about responsible gaming, visit our Responsible Gaming page. 555h is always committed to keeping your gaming experience safe and enjoyable.

Need Help?

The 555h support team is with you 24/7 — in Bengali or English.

Login